1. Scope and data controller
This Privacy Policy applies to personal information processed through the Collectify Tech Solutions website. Collectify Tech Solutions (P.) Ltd is responsible for this processing. We handle personal data in accordance with applicable Indian law, including the Digital Personal Data Protection Act, 2023 and related rules to the extent they are in force, along with other applicable information-technology and privacy requirements.
2. Information we collect
The information collected depends on how you use the website:
- Business enquiries: name, phone number, email address, company, service interest and message.
- Career applications: name, phone number, email address, selected vacancy and the CV or professional information entered in the application editor.
- Technical and security data: IP address, browser or device user-agent information, submission date and time, session information and captcha/security-validation results.
- Communications: information contained in emails, calls or follow-up conversations with us.
Please provide only information relevant to your enquiry or application. Do not submit financial credentials, government identification numbers, health information or other sensitive details unless specifically requested through an authorised process.
3. How we use personal information
- to review and respond to business enquiries;
- to assess job applications and communicate about recruitment;
- to operate, secure, troubleshoot and improve website forms;
- to detect spam, abuse, unauthorised access or fraudulent submissions;
- to maintain appropriate business and compliance records; and
- to comply with applicable law, legal process or lawful authority requests.
We process information for the purpose explained when it is collected, with your consent where required, for legitimate uses permitted by law, and to meet applicable legal obligations.
5. When information may be shared
Personal information is accessible only where reasonably necessary. It may be shared with:
- authorised Collectify personnel responsible for enquiries, recruitment, administration, compliance or technology;
- hosting, email, database, security or other service providers acting on our instructions and subject to appropriate obligations;
- professional advisers, auditors or insurers where necessary; and
- government, regulatory, judicial or law-enforcement authorities where disclosure is legally required or necessary to protect lawful rights.
We do not sell personal information submitted through our contact or career forms.
6. Data security
We use reasonable administrative and technical safeguards designed to protect personal information. Current controls include protected admin authentication, password hashing, session safeguards, CSRF protection, captcha, input validation, restricted database access and activity details used for security review. No electronic system is completely secure, so absolute security cannot be guaranteed.
7. Retention and deletion
We retain enquiry, application and related technical records only for as long as reasonably necessary for the purpose for which they were collected, recruitment or business follow-up, security, dispute handling and legal or regulatory compliance. Records are reviewed and may be deleted or anonymised when their purpose is complete, unless continued retention is required or permitted by law.
8. Processing locations
Information may be processed on systems operated by Collectify or its authorised service providers. Where processing involves another location or service provider, we take reasonable steps to apply contractual and security safeguards consistent with applicable law.
9. Your choices and rights
Subject to applicable law and relevant exceptions, you may ask us to:
- confirm or provide information about personal data being processed;
- correct, complete or update inaccurate personal information;
- erase information that is no longer required for its stated purpose;
- withdraw consent where processing is based on consent; or
- address a grievance regarding our handling of your information.
We may need to verify your identity before acting on a request. Withdrawing consent does not affect processing already lawfully completed and may prevent us from continuing an enquiry or application.
10. Children’s privacy
This website is intended for business contacts and employment applicants and is not directed to children. We do not knowingly seek personal information from anyone under 18 through these forms. A parent or guardian who believes a child has submitted information should contact us so that it can be reviewed and, where appropriate, removed.
11. External links
Links to third-party websites are governed by those parties’ privacy practices. Please review their policies before providing information. Collectify is not responsible for the privacy practices of an independently operated third-party website.
12. Policy updates
We may revise this policy when our website, processing practices or legal obligations change. The updated version will be posted here with a revised effective date.
13. Privacy and grievance contact
For a privacy request, correction, deletion request or grievance, contact our Privacy & Compliance Team at info@collectifytechsolutions.com or 01204149346. Please describe your request and the form or interaction concerned.
Registered Office: B-1269, 3rd Floor, New Ashok Nagar, East Delhi, Delhi, India - 110096.